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The website's general terms of use

The clauses listed below regulate the terms of use of HOTEL CONDES 2015, S.L.U.’s websites, www.condeshotels.com, www.condesdebarcelona.com, www.hotelcondesdebarcelona.com, www.condesdebarcelona.cat, www.hotelespanya.com, www.loidi.com and www.restaurantlasarte.com  (hereinafter the Website).

The term “user” means any person who accesses the website, either directly or from any other internet site.

The general terms and conditions regulating the use of the website are as follows.

1. GENERAL

The services offered by HOTEL CONDES 2015, S.L.U. on this website are regulated by the terms contained in these conditions (notwithstanding any other legal notices or conditions contained in the website).

HOTEL CONDES 2015, S.L.U. reserves the right to modify, in whole or in part, the general terms of use, which become applicable as soon as they are included on the website.

2. IDENTIFICATION AND COMPANY NAME

HOTEL CONDES 2015, S.L.U., with fiscal identification number B66522954 and registered address at Passeig de Gràcia 73, 08008 Barcelona, registered in the Companies Register of Barcelona, Volume 44.879, Page 9, Sheet B-470.137, entry 1, offers its services through the internet websites, www.condeshotels.com, www.condesdebarcelona.com, www.hotelcondesdebarcelona.com, www.condesdebarcelona.cat, www.hotelespanya.com, www.loidi.com and www.restaurantlasarte.com .

In the event of any query, suggestion or complaint, the user can visit the company offices at the above address or send an email to informatica@condesdebarcelona.com.

3. USER TERMS AND CONDITIONS OF ACCESS

The user agrees to use the information contained in this Website exclusively for its intended purposes, specifically for the purpose of obtaining information about the services offered and making suggestions, but not to directly or indirectly undertake any form of unauthorised commercial activity.

The Website user is entitled to free access to all public information contained within, unless HOTEL CONDES 2015, S.L.U. reserves the right to restrict public access to certain sections and website services.

4. INTELLECTUAL AND INDUSTRIAL PROPERTY

The rights relating to intellectual and industrial property (including without limitation trademarks, logos, texts, photographs, icons, images, etc., as well as graphic design, source code and other software elements contained in this Website) are the property of HOTEL CONDES 2015, S.L.U. or other organisations providing information on the Website. They are therefore subject to intellectual and industrial property rights that are protected by Spanish and international law.

Without prior written permission from HOTEL CONDES 2015, S.L.U. or other rights holders, it is not permitted to use, reproduce, transmit or manipulate them, or use them in any way that goes beyond the normal use of the Website or the services offered.

Access to the services offered does not constitute the total or partial renunciation, transfer or surrender of intellectual and industrial property rights held by HOTEL CONDES 2015, S.L.U. or any other rights holder, nor does it assign the right of use, alteration, exploitation, reproduction, distribution or public communication of the content without the prior express written permission of the respective rights holders, notwithstanding the right to view and obtain a private security copy of such content, provided that the right is exercised in accordance with the principles of good faith, the rights holders’ intellectual and industrial property remains unchanged and it is used for non-commercial purposes and solely for the user’s personal information.

Liability arising from the use of materials that are protected by the intellectual and industrial property rights contained on this website rests solely with the user.

5. PURPOSE OF THE WEBSITE

This website has been designed by HOTEL CONDES 2015, S.L.U. to provide information about its services.

The website contains contact information and forms through which users can contact the company for various purposes in accordance with the regulation of the Website’s clauses.

HOTEL CONDES 2015, S.L.U. reserves the right to carry out changes and updates to the website that it deems appropriate.

6. DISCLAIMER

HOTEL CONDES 2015, S.L.U. shall not be held liable for any disruption in electrical or telecommunications services that may prevent users from using the services offered.

HOTEL CONDES 2015, S.L.U. shall not be held liable for any damage of any kind that may occur as a result of untruthful, invalid, incomplete or false information provided by users.

Furthermore, HOTEL CONDES 2015, S.L.U. shall not be held liable for any web pages that can be accessed through links, banners or other devices, or the contents of said websites.

HOTEL CONDES 2015, S.L.U. does not guarantee the absence of errors in website access and content nor that the website is up to date, but shall make every effort to avoid possible errors and, in the event that that they do occur, correct or update them. HOTEL CONDES 2015, S.L.U. reserves the right to modify or update the information contained in the website, its settings or presentation at any time and without prior notice.

Access to and use of information contained in the Website is the sole responsibility of the user. HOTEL CONDES 2015, S.L.U. shall not be held liable for any damage arising from such access to or use of this information.

7. PROTECTION OF PERSONAL DATA

Information

Information received by HOTEL CONDES 2015, S.L.U.  through this website will be treated with the utmost discretion and confidentiality in accordance with current legislation.

In accordance with the provisions of Organic Law 15/1999 of 13 December concerning Protection of Personal Data (LOPD), HOTEL CONDES 2015, S.L.U. informs the user that any personal information that may be provided through the website is incorporated into a filing system owned by HOTEL CONDES 2015, S.L.U. for the purpose of administering the Website.

HOTEL CONDES 2015, S.L.U. may use the contact information to keep users informed about the activities, products and services of HOTEL CONDES 2015, S.L.U., or other related companies that may be of interest to the user.

Rights of access, rectification, cancellation and opposition

To exercise their rights of access, rectification, cancellation and opposition in accordance with the Law, users can contact the company in writing at the following address: Systems Department, HOTEL CONDES 2015, S.L.U., ref. Data Protection, Passeig de Gràcia 73, 08008 Barcelona.

Security in the handling, processing and storage of computer data

HOTEL CONDES 2015, S.L.U. states and guarantees that its protection of personal data fully complies with Royal Decree 994/1999 of 11 June concerning security measures for automated filing systems containing personal data and that it has put all technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of data provided by users, notwithstanding that Internet security measures are not foolproof.

8. APPLICABLE LAW

These General Terms of Use are regulated by Spanish law.

9.- POLÍTICA DE VENTA Y DEVOLUCIONES

Es necesaria la tarjeta de crédito para garantizar todas las reservas.

Las reservas pueden ser canceladas sin cargo hasta con 48h previas a la llegada, excepto para las tarifas no reembolsables, que no permitirán cancelaciones ni modificaciones. Si se produjese una cancelación dentro de las 48h previas a la llegada o el cliente no se presentase, el hotel cargará el importe correspondiente a la primera noche en la tarjeta de crédito del cliente.

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