General terms of use

The clauses listed below regulate the terms of use of HOTEL CONDES 2015, S.L.U.’s websites, www.condeshotels.com, www.condesdebarcelona.com, www.hotelcondesdebarcelona.com, www.condesdebarcelona.cat, www.hotelespanya.com, www.loidi.com and www.restaurantlasarte.com  (hereinafter the Website).

The term “user” means any person who accesses the website, either directly or from any other internet site.

The general terms and conditions regulating the use of the website are as follows.

1. GENERAL

The services offered by HOTEL CONDES 2015, S.L.U. on this website are regulated by the terms contained in these conditions (notwithstanding any other legal notices or conditions contained in the website).

HOTEL CONDES 2015, S.L.U. reserves the right to modify, in whole or in part, the general terms of use, which become applicable as soon as they are included on the website.

2. IDENTIFICATION AND COMPANY NAME

HOTEL CONDES 2015, S.L.U., with fiscal identification number B66522954 and registered address at Passeig de Gràcia 73, 08008 Barcelona, registered in the Companies Register of Barcelona, Volume 44.879, Page 9, Sheet B-470.137, entry 1, offers its services through the internet websites, www.condeshotels.com, www.condesdebarcelona.com, www.hotelcondesdebarcelona.com, www.condesdebarcelona.cat, www.hotelespanya.com, www.loidi.com and www.restaurantlasarte.com .

In the event of any query, suggestion or complaint, the user can visit the company offices at the above address or send an email to informatica@condesdebarcelona.com.

3. USER TERMS AND CONDITIONS OF ACCESS

The user agrees to use the information contained in this Website exclusively for its intended purposes, specifically for the purpose of obtaining information about the services offered and making suggestions, but not to directly or indirectly undertake any form of unauthorised commercial activity.

The Website user is entitled to free access to all public information contained within, unless HOTEL CONDES 2015, S.L.U. reserves the right to restrict public access to certain sections and website services.

4. INTELLECTUAL AND INDUSTRIAL PROPERTY

The rights relating to intellectual and industrial property (including without limitation trademarks, logos, texts, photographs, icons, images, etc., as well as graphic design, source code and other software elements contained in this Website) are the property of HOTEL CONDES 2015, S.L.U. or other organisations providing information on the Website. They are therefore subject to intellectual and industrial property rights that are protected by Spanish and international law.

Without prior written permission from HOTEL CONDES 2015, S.L.U. or other rights holders, it is not permitted to use, reproduce, transmit or manipulate them, or use them in any way that goes beyond the normal use of the Website or the services offered.

Access to the services offered does not constitute the total or partial renunciation, transfer or surrender of intellectual and industrial property rights held by HOTEL CONDES 2015, S.L.U. or any other rights holder, nor does it assign the right of use, alteration, exploitation, reproduction, distribution or public communication of the content without the prior express written permission of the respective rights holders, notwithstanding the right to view and obtain a private security copy of such content, provided that the right is exercised in accordance with the principles of good faith, the rights holders’ intellectual and industrial property remains unchanged and it is used for non-commercial purposes and solely for the user’s personal information.

Liability arising from the use of materials that are protected by the intellectual and industrial property rights contained on this website rests solely with the user.

5. PURPOSE OF THE WEBSITE

This website has been designed by HOTEL CONDES 2015, S.L.U. to provide information about its services.

The website contains contact information and forms through which users can contact the company for various purposes in accordance with the regulation of the Website’s clauses.

HOTEL CONDES 2015, S.L.U. reserves the right to carry out changes and updates to the website that it deems appropriate.

6. DISCLAIMER

HOTEL CONDES 2015, S.L.U. shall not be held liable for any disruption in electrical or telecommunications services that may prevent users from using the services offered.

HOTEL CONDES 2015, S.L.U. shall not be held liable for any damage of any kind that may occur as a result of untruthful, invalid, incomplete or false information provided by users.

Furthermore, HOTEL CONDES 2015, S.L.U. shall not be held liable for any web pages that can be accessed through links, banners or other devices, or the contents of said websites.

HOTEL CONDES 2015, S.L.U. does not guarantee the absence of errors in website access and content nor that the website is up to date, but shall make every effort to avoid possible errors and, in the event that that they do occur, correct or update them. HOTEL CONDES 2015, S.L.U. reserves the right to modify or update the information contained in the website, its settings or presentation at any time and without prior notice.

Access to and use of information contained in the Website is the sole responsibility of the user. HOTEL CONDES 2015, S.L.U. shall not be held liable for any damage arising from such access to or use of this information.

7. PROTECTION OF PERSONAL DATA

Information

The information received by HOTEL CONDES 2015, S.L. through this website will be treated with the utmost reserve and confidentiality in accordance with current regulations.

HOTEL CONDES 2015, S.L. informs the user that the personal data that they may provide through this website will be treated under the responsibility of HOTEL CONDES 2005, S.L. in order to manage the services provided through this Internet portal.

HOTEL CONDES 2015, S.L. may use the user's identification and contact information to keep them informed about the activities, products and services of the Cadarso Group hotels, or other entities related to said the group of companies, that may be of interest to them.

By providing your data through the forms included in this website, you are giving your consent to their treatment in accordance with the terms and conditions established in this informative clause.

Data retention

The data provided will be kept as long as you do not request the cessation of the activity, the business relationship is maintained, during the years required to comply with the legal obligations or until they cease to be necessary or relevant for the purpose for which they were collected or registered.

Addressees:

The data will not be transferred to third parties, except in cases where there is a legal obligation, although they will be shared with other Cadarso Group hotels:

  • HOTEL CONDES 2015, S.L.
  • HOTEL ESPAÑA BARCELONA 2015, S.L.
  • HOTEL MONUMENT BARCELONA 2015, S.L.

Rights of access, rectification, cancellation and opposition

You can request access to your personal data at any time, as well as their rectification, opposition and cancellation, for which purpose you must contact GRUPO CADARSO by postal mail to Avda. Diagonal, 463 bis, 08006 Barcelona,​or by email to lopd@grupocadarso.com.

Security in the treatment, computer processing and data custody

HOTEL CONDES 2015, S.L. declares and guarantees that it maintains the security levels of personal data protection in accordance with current legislation. For this purpose, it has established a Management System for the Protection of Personal Data in order to determine and implement the technical and organisational means at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of data provided by the users, without prejudice to the fact that security measures on the Internet are not impregnable.

If you would like to know more about the third-parties we may share personal data with, or how to find out more on how they will use your data, please contact us at the details below.

We do not, and will not, sell any personal data that directly identifies you to any third party. However, we may provide third parties such as our brand partners with information about our customers and their purchases. Before we do so, we will make sure that this information does not identify you, such as by aggregating it, anonymising it or removing personal identifiers from it.

8. APPLICABLE LAW

These General Terms of Use are regulated by Spanish law.

9. SALE AND RETURN POLICY 

A credit card is required to guarantee all bookings.

Bookings can be cancelled without charge until 48 h prior to arrival, except for non-refundable rates, which will not allow cancellations nor modifications. If a cancellation occurs within 48 hours prior to arrival or the client does not show up, the hotel will charge the amount corresponding to the first night on the client's credit card.

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